
First of all, I do not understand why you title the people standing at the door Greeters since they never greet me. Is their only purpose to stand there and make sure nobody is shoplifting? If so, then please change their title to “Shoplifter Police” because very few of them have ever looked my way, let alone said “Hello”- which to my understanding is a greeting.
As I wandered aimlessly through the aisles of your store with kids in tow, looking for the quinoa, I made the mistake of asking a few of your employees for help. One gave me attitude, the other rolled their eyes and looked at me like I had just said a swear word, another just ignored me all together. I guess I got the last laugh though since Makenzie busted open that big jar of spaghetti sauce on aisle 5, not to mention that whole container of nonpareils she also flung out of the cart that exploded everywhere while I tried to locate that quinoa- which by the way is on aisle 4. You may want to inform your employees what quinoa is and where it’s located… after they clean up Makenzie’s mess that is.
By the time I got to the checkout, I was frustrated from shopping with the kids and the lack of help but still mustered a smile for the attendant. Not that she knew though, since she never once made eye contact with me. In fact, the only time she spoke was when she told me the total and rudely reminded me to push the cashback button since I was busy trying to get Devin out of the candy since you so nicely place it at his level hoping I will buy it just to shut him up please him. As I tried to get all the bags in the cart I was nice and said “thank you” to the attendant, but apparently someone had pissed in her cornflakes that morning since she didn’t speak again and just walked off. Apparently I was lucky enough to be her last customer before her break.
As if the shopping experience wasn’t enough, I pass by the “Greeter” who decided to finally speak to me. He stops me and asks for my receipt because apparently a Mom with two little kids in tow is first on the shoplifter profile. Unfortunately while trying to get Devin out of the candy, I shoved the receipt in a bag- so I’m left to wander through all of my bags to find it. Of course I finally find it in the last one, as several other people pass out of the store without being checked. Mr. “Shoplifting Policeman” probably missed an actual shoplifter by making me search for that damn receipt while my kids ran wild, and how the heck do they really know if you shoplifted or not since they just look at the receipt and then glance at your bags? It’s not like he took it all out and checked off each item on the list…
So as you see, Dear Walmart… I think you stink. My shopping experience is never a good one when I come to your store. The only reason I go there at all is because as a Mom with five kids, I need to find the best deals there are and unfortunately most of them are at your store. I just wish you could make the shopping experience a little more enjoyable or at least hire some people who have personality or at the very least employees who have manners!
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